How we handle information.我们如何处理信息。

Who we are我们是谁

This website is operated by FOREST HOUSE DESIGN INC., a New York performance-marketing agency, at 68 W 39th St, New York, NY 10018. References to “Forest House,” “we,” “us,” or “our” mean FOREST HOUSE DESIGN INC. This policy is about this website. Work we do for clients on Meta, Google, TikTok and similar platforms is governed by each client’s own privacy practices and engagement terms — not this page.本网站由 FOREST HOUSE DESIGN INC. 运营。我们是一家纽约效果营销代理，地址为 68 W 39th St, New York, NY 10018。本政策中的“Forest House”“我们”均指 FOREST HOUSE DESIGN INC.。本政策只谈本网站。我们在 Meta、Google、TikTok 等平台上为客户做的投放，由每位客户自己的隐私政策与合作条款规范，不在本页范围内。

What this site collects本网站收集什么

This is a static informational site. There is no account system, no database, no checkout, and no contact form that posts data to a server of ours. We do not run analytics, advertising pixels, or conversion tracking on fhdlnc.com.这是一个静态展示网站。没有账号系统、没有数据库、没有在线结算，也没有把数据提交到我们服务器的联系表单。fhdlnc.com 上不运行分析工具、广告像素或转化追踪。

The only personal information we receive is what you choose to send us: if you email [email protected] or call +852 6689 0901, we will have your email address or phone number and whatever you include in the message. We use that solely to reply and, if it goes further, to discuss a possible working relationship. We do not sell it, rent it, or use it to advertise to you on other platforms.我们收到的唯一个人信息，是你主动发给我们的内容：如果你写信到 [email protected]，或拨打 +852 6689 0901，我们会得到你的邮箱或电话，以及你留言里的内容。这些信息只用于回复你；如果后续推进，则用于讨论合作。我们不会出售、出租，也不会拿去在其他平台上对你做广告。

What stays on your device留在你设备上的内容

The language switcher stores a single key, fhd_lang, in your browser’s localStorage so the site can remember English or Chinese on your next visit. That value never leaves your device and is not sent to us. You can delete it by clearing site data in your browser.语言切换会在浏览器的 localStorage 里写入一个键 fhd_lang，用来记住你下次访问时用英文还是中文。这个值不会离开你的设备，也不会发给我们。清除浏览器中的网站数据即可删除。

Third parties第三方

We load fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com): Fraunces, Schibsted Grotesk, Noto Sans SC and Noto Serif SC. Your browser may send a request to Google that includes your IP address and user-agent. That request is governed by Google’s own terms, not by a contract between you and us. We do not send your contact details to Google, Meta, TikTok or any other advertising platform from this website.我们通过 Google Fonts（fonts.googleapis.com 与 fonts.gstatic.com）加载字体：Fraunces、Schibsted Grotesk、Noto Sans SC 与 Noto Serif SC。你的浏览器向 Google 发出的请求可能包含 IP 地址和浏览器标识。该请求适用 Google 自己的条款，不是你与我们之间的合同。本网站不会把你的联系方式发给 Google、Meta、TikTok 或任何其他广告平台。

How long we keep correspondence往来信息保留多久

Email and phone correspondence is kept as long as reasonably needed to answer you and keep a record of the conversation — typically for the life of any resulting relationship, plus a reasonable period afterward for our records and any legal duty that applies. You can ask us to delete it sooner.邮件与电话往来会在合理必要的期限内保留，以便回复你并留存沟通记录——通常覆盖合作期间，之后再保留一段合理时间，用于我们的记录及适用的法律义务。你可以要求我们提前删除。

Your rights你的权利

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Because we only hold what you have sent us, these requests are usually straightforward. Write to the address below and we will confirm in writing what we have done.你可以要求我们说明持有你的哪些信息，要求更正，或要求删除。我们持有的只有你发给我们的内容，所以这类请求通常很快能处理。请写信到下方邮箱，我们会书面确认已采取的措施。

Contact us about privacy隐私相关联系方式

Questions about this policy, or requests about your data, can be sent to [email protected]. Include your name and roughly when you contacted us so we can find the correspondence. We aim to acknowledge privacy requests within one business day.有关本政策的问题，或与你数据相关的请求，可发送至 [email protected]。请附上姓名和大致联系时间，方便我们找到往来记录。我们会尽量在一个工作日内确认收到隐私相关请求。

Changes政策更新

If we change how this website works in a way that affects this policy — for example by adding a form or analytics — we will update this page and the effective date above.如果我们改变本网站的运作方式并影响到本政策——例如增加表单或分析工具——我们会更新本页及上方的生效日期。