VERA HEALTH

Health & Wellness · DTC健康保健 · DTC · 2026

VERA HEALTH

Doubled a supplement subscription base in two quarters by fixing compliant creative and optimizing to subscription LTV, not first orders.通过解决合规素材、并以订阅 LTV(而非首单)为优化目标,两个季度内把一个保健品订阅用户数翻倍。

2.0×Subscriber base订阅用户数
2.9×LTV:CACLTV:CAC
-26%Subscriber CPA订户获客成本

The challenge挑战

Supplement claims kept getting creative rejected, CPAs were climbing, and the account optimized to first orders — buying lots of one-and-done customers who never resubscribed.保健品的功效表述屡屡导致素材被拒,CPA 不断攀升,而账户优化的是"首单"——买来一堆只下一次单、从不续订的客户。

What we did我们做了什么

  1. 01

    Built a library of compliant angles — ritual, ingredient story, before/after of routine — that pass review and still convert.搭建一套合规角度库——仪式感、成分故事、"作息前后对比"——既能过审、又能转化。

  2. 02

    Re-pointed optimization at a subscription-value event, so the algorithm bought subscribers, not one-time buyers.把优化目标改为"订阅价值"事件,让算法去买订户、而不是一次性买家。

  3. 03

    Connected paid to a winback and replenishment flow so churned subscribers were recovered cheaply.把投放与"召回 + 补货"流程打通,用更低成本挽回流失订户。

They stopped us buying customers who left after one box. The subscriber number finally means something.他们让我们不再去买"一盒就走"的客户。订户数这个数字,终于有意义了。
Hannah Liu · Head of Growth, Vera HealthVera Health 增长负责人
Next case下一个案例KESTREL

Ready to make your spend accountable?准备好让你的预算开始负责了吗?